Reviews | Lakeside Heating & Air Conditioning | Page 2
Bill – Thank you so much for your willingness to help me out on a Sunday with your great advice about “defrosting” my air conditioner coils. I left the air off with only the blower running as you said and the AC appears to be working properly now. I already knew your company was the best in terms of customer service but you have proven it to me again today. I’ll be calling for my furnace check-up early this fall. Thanks again and I’ll try to do a better job of keeping up on my furnace filter changes.
I shopped around extensively and went with Lakeside for several reasons. They sell high quality A/C units, have a solid installation crew, and offer attractive financing options. Having worked in the home improvement industry myself for over five years, I expect a lot of builders / installers / contractors. Simply put, these were the best contractors I’ve worked with and set a standard others should imitate. The sales staff communicated the features, benefits and pricing well. The office staff kept the project on schedule. The installers were punctual, clean, trustworthy, and efficient. Definitely a five star experience.
Bill Carey, William Buras, and Bill Carey’s grandson, Tony were excellent in each phase of the selection and installation of our new furnace, air conditioner, air filtration system and air duct cleaning service. Beginning with Bill Carey, he arrived at our home listened carefully to the things that we wanted in our heating/cooling unit, discussed the pros and cons of each of the products, then made recommendations that were designed to address the needs that we had identified. In addition, he carefully and respectfully address questions that arose from other bids on the job. Installation was done to perfection over a two-day period.
First of all my experience with William on the phone was excellent. He was able to answer my questions about the process, about the products and about his experience with problems such as mine (hard wood floors are shrinking due to the dryness from heat in the winter time). My 2nd experience was with the installation guy (Raphael) who was: 1. On time, 2. Knowledgeable on the product he was installing and on all the pieces of equipment already in my furnace room. 3. Answered all my questions and said he’d have their office folks follow up with me on future cleanings and checkups on my system. I would recommend these guys to anyone!!!
Very thorough and communicated well with us through the whole process. This was for our rental home. Now that we have been trained on how to program our rental property’s thermostat, we know how to use our new home’s unit better! Thanks Lakeside – well done!!!
I highly recommend these guys. They did a fine job. The design engineer came to the site and provided a written quote with several options detailed. He then coordinated a mutually agreeable time frame for the installation. All work was completed on time and the crew did an excellent job of cleaning up their work area after completing the install. I would highly recommend this firm for additional work!
I didn’t get a lot of “sales hype” from Lakeside. They gave me an estimate, not a sales pitch. That was nice. I also liked their customer service both at the office and the installation itself. I believe in supporting locally owned business and these guys have been doing this for decades. I found their installation team to be quick and clean.
Very professional and respectable. Up front and honest as well as well informed and knowledgeable. Highly recommended.
Just the best experience – everyone was professional, friendly, on time, and accountable. I really enjoyed working with all of the team members – love the fact that it is truly a locally owned, family business. I would highly recommend this company to anyone.
The representative that came out for the estimate was very professional and upfront. I decided to go with Lakeside because the warranty on the unit was better. That was really my only deciding factor between them. All were very professional and it was a very hard decision to make as to who to go with. Thank you!
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